Shiftboard

Plan, adapt, and communicate hourly schedules with forecasting, timekeeping, and alerts
4.4 
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44 votes
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Start your week by opening Shiftboard and pulling up last week’s roster. Select a template, import demand forecasts, and choose the locations you’re staffing. Add rules once—skills, certifications, max hours, rest windows, union constraints—then click Auto-Build to generate a draft. Drag to adjust coverage, copy blocks across days, and drop open shifts where demand spikes. Employees enter availability and preferences in the mobile portal, so the system fills slots with the right people first. If you manage events or seasonal peaks, load historical data to forecast headcount, then lock critical roles and let the builder fill the rest. Before publishing, run the compliance check to flag conflicts and projected overtime.

When the day starts, workers clock in from their phones or a kiosk with geofencing and photo verification. Late, early, or missed punches trigger alerts to supervisors. A call-out? Post the shift to the team, allow swap or pickup only by qualified staff, and approve with one tap; Shiftboard prevents violations and budget overruns while it reroutes coverage. Send schedule changes as push, text, or email, and require acknowledgment for high-impact updates. Use the live dashboard to see who’s on site, who’s en route, and where you’re under or over staffed. For multi-site operations, filter by location or role and rebalance in real time without recreating the plan. more

Review summary

Features

  • Drag-and-drop schedule builder
  • Auto-scheduling based on roles, skills, availability, and demand
  • Forecasting from historical data to project staffing needs
  • Employee mobile app and self-service portal
  • Shift swap and open-shift bidding with qualification checks
  • Time clock with geofencing, kiosk mode, and photo verification
  • Real-time alerts and notifications (push, SMS, email)
  • Labor rule enforcement: rest periods, overtime, union rules, certifications
  • Reminders for shifts, training, and credential expirations
  • Live dashboards for coverage and attendance
  • Timesheet review, exception handling, and payroll export
  • Report library with overtime, coverage, and attendance insights
  • Templates, copy week, and bulk editing tools
  • APIs and connectors for HR, payroll, and finance systems

How It’s Used

  • Build a weekly schedule for a retail floor using demand forecasts and staff availability
  • Cover a last-minute call-out by posting an open shift and approving a qualified pickup
  • Enforce rest periods and overtime limits while staffing a hospital unit
  • Track attendance in a warehouse with kiosk time clocks and geofencing
  • Manage a multi-site security team and rebalance coverage from a live dashboard
  • Run a contact center with intraday adjustments as ticket volumes spike
  • Approve timesheets, resolve exceptions, and export to payroll every Monday
  • Send reminders for expiring certifications and restrict assignment until renewed
  • Analyze overtime drivers and adjust next week’s staffing plan
  • Onboard seasonal workers quickly using templates and skill-based rules

Plans & Pricing

Basic

Custom

Scheduling Workflow
Mobile Apps
Multi-language
Teams: Up to 20
Profile Types: 1
Texting/Email Alerts
Announcements
News Board
Basic Reporting
Open API

Professional

Custom

Include Basic plan, plus
Teams: Unlimited
Profile Types: 5
Site Branding
Custom Profiles
Member Rating
Member Documents
Time-Off Requests
Standby Lists
Trade board (Shift Trading)
Premium (Two-Way) Texting*
Advanced Reporting
Time & Attendance
Vouchers
Single Sign-On
Payroll Integration
Third-party Software Integrations*

Enterprise

Custom

Include Professional plan, plus
Profile Types: Unlimited
Asset Scheduling
Multi-Site
Labor Contract Tracking
Credential Tracking
Seniority Scheduling
Compliance Alerts
Mandatory Rest Periods
Strict SMS Opt-in
Applicant Tracking
Onboarding
Job Board
Demand Planner
Drop Point Service

Comments

4.4
Rating
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